terms and conditions

terms and conditions

TERMS & CONDITIONS

PRICES

All prices are charged in Australian dollars and include 10% GST.

COUPON CODES & ONLINE PROMOTIONS

During online promotions all discounted prices are as marked, unless a promotional code needs to be entered at Checkout to redeem the offer. No further discounts apply. All offers are available while stocks last, for a limited time only and cannot be used in conjunction with any other offer.

COLOURS

While every effort is made to display the colours of our products appearing on this web-site as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour displayed on your computer monitor will be completely accurate.

ONLINE ORDERING

Online orders are available for customers within Australia only.

We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.

When you order from us, we require you to provide your name, address, your email address, telephone contact and credit card details.  We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

DISPATCH & DELIVERY

Online purchases will not be delivered to customers. All orders must be collected from the cafe nominated by the customer.

PRODUCT COLLECTION

The Guylian Belgian Chocolate Café does not currently offer delivery of products ordered via the online store. All items are offered for sale on the condition of collection from your chosen Café location. You can find our store locations here.

PRODUCT RETURNS

We undertake to replace any product delivered to you that is faulty or is in a damaged condition.  If you wish to return a faulty or damaged product, you must notify us through our designated contact us webpage. If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited.

COMPETITIONS

Win a Night of Pure Indulgence competition terms and conditions click below

TERMS & CONDITIONS

 

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